Privacy Policy
1. Who We Are
This privacy policy explains how MJB Driving Tuition collects, uses and protects your personal data when you use our website or contact us about driving lessons.
MJB Driving Tuition is operated by Mike Beswick, a sole trader and DVSA Approved Driving Instructor based in Darlington, County Durham.
- Business name: MJB Driving Tuition
- Operator: Mike Beswick
- Email: mike@mjbdrivingtuition.co.uk
- Phone: 07484 689716
- Website: www.mjbdrivingtuition.co.uk
Mike Beswick is the data controller for personal data collected through this website. As a sole trader operating below the VAT threshold with no formal Data Protection Officer requirement, Mike is responsible for ensuring your data is handled lawfully and securely.
2. What Data We Collect
We may collect the following personal data when you interact with this website or contact us directly:
Contact and enquiry data
- Your name
- Your email address
- Your phone number
- The content of any message you send via our contact form or email
Technical data collected automatically
- Your IP address
- Browser type and version
- Pages visited and time spent on the site
- Referring URL
- Device type
We do not collect sensitive personal data such as health information, financial details or payment card data through this website. Lesson payments are handled directly between you and Mike Beswick outside of this website.
3. How We Collect Your Data
We collect personal data in the following ways:
- When you complete and submit the contact form on our website
- When you email us directly at mike@mjbdrivingtuition.co.uk
- When you call or text us on 07484 689716
- Automatically through cookies and analytics tools when you visit the website — see Section 7
4. Why We Collect Your Data and Our Legal Basis
Under UK GDPR, we are required to have a lawful basis for processing your personal data.
Responding to enquiries
- Data: Name, email, phone, message content
- Purpose: To respond to your enquiry about driving lessons
- Legal basis: Legitimate interests — you have contacted us with a specific request and we have a legitimate interest in responding
Booking and lesson administration
- Data: Name, contact details
- Purpose: To arrange, confirm and manage your driving lessons
- Legal basis: Performance of a contract — processing is necessary to deliver the service you have requested
Improving our website
- Data: Technical and usage data
- Purpose: To understand how visitors use the site and improve its content and performance
- Legal basis: Legitimate interests — we have a legitimate interest in understanding how our website is used
Legal compliance
- Data: Any personal data held
- Purpose: To comply with legal obligations where applicable
- Legal basis: Legal obligation
We do not use your personal data for automated decision-making or profiling.
5. How We Store and Protect Your Data
Your personal data is stored securely. Contact form submissions are received by email and stored in Mike Beswick’s email account, which is password protected and accessible only by Mike.
We do not store personal data on third-party CRM systems, marketing platforms or databases beyond what is necessary to respond to your enquiry and manage your lessons.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. No internet transmission is completely secure, however, and we cannot guarantee absolute security.
6. How Long We Keep Your Data
We retain personal data only for as long as necessary for the purpose it was collected.
- Enquiry data — retained for up to 12 months from the date of last contact, then deleted
- Active student data — retained for the duration of your lessons with MJB Driving Tuition and for up to 12 months following the end of your lessons
- Technical and analytics data — retained in accordance with the settings of the relevant analytics tool (typically 26 months for Google Analytics)
If you would like your data deleted sooner, please contact us — see Section 9.
7. Cookies
Our website uses cookies — small text files stored on your device when you visit a website. We use the following types of cookies:
Strictly necessary cookies
These are essential for the website to function and cannot be switched off. They include session cookies set by WordPress and our consent banner.
Analytics cookies
We use Google Analytics to collect anonymised data about how visitors use our website. This helps us understand which pages are most useful and how to improve the site. Google Analytics uses cookies to track sessions and page visits. Data collected is anonymised and aggregated — we cannot identify individual visitors from this data.
You can opt out of Google Analytics tracking at any time by declining analytics cookies via our cookie consent banner, or by installing the Google Analytics Opt-out Browser Add-on.
Our cookie consent banner is displayed on your first visit to the website. You can accept or decline non-essential cookies at that point. Strictly necessary cookies are set regardless of your choice as they are required for the site to function.
For more information about cookies generally, visit allaboutcookies.org.
8. Third Parties
We do not sell, rent or share your personal data with third parties for marketing purposes.
We may share data with the following third parties only where necessary to operate our website and services:
Google LLC
We use Google Analytics for website analytics and Google Search Console for search performance monitoring. Data processed by Google is subject to Google’s privacy policy. Google may process data outside the UK — transfers are covered by Standard Contractual Clauses.
WordPress / Automattic
Our website is built on WordPress. Automattic may process limited technical data in the operation of the platform.
20i Ltd
Our website is hosted by 20i, a UK-based hosting provider. Server logs containing IP addresses and technical data are retained by 20i in accordance with their data retention policies.
Our website links to our Facebook business page. If you visit our Facebook page, Facebook’s own privacy policy applies to data collected there. We do not share your personal data with Facebook directly.
We do not use third-party email marketing platforms, CRM tools or advertising networks.
9. Your Rights Under UK GDPR
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights regarding your personal data:
- Right of access — You have the right to request a copy of the personal data we hold about you.
- Right to rectification — You have the right to ask us to correct inaccurate or incomplete personal data.
- Right to erasure — You have the right to ask us to delete your personal data where there is no legitimate reason for us to continue holding it.
- Right to restriction — You have the right to ask us to restrict processing of your personal data in certain circumstances.
- Right to object — You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis.
- Right to data portability — Where processing is based on consent or contract and carried out by automated means, you have the right to receive your data in a structured, commonly used format.
- Right to withdraw consent — Where we rely on consent as a legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact Mike Beswick directly:
- Email: mike@mjbdrivingtuition.co.uk
- Phone: 07484 689716
We will respond to all legitimate requests within one month. In complex cases we may extend this by a further two months — if so, we will notify you within the first month and explain why. We will not charge a fee for exercising your rights unless your request is manifestly unfounded or excessive.
10. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s data protection supervisory authority:
- Information Commissioner’s Office (ICO)
- Website: ico.org.uk
- Phone: 0303 123 1113
- Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO. Please contact Mike in the first instance at mike@mjbdrivingtuition.co.uk.
11. External Links
Our website may contain links to external websites including our Facebook page and the DVSA ADI register on gov.uk. This privacy policy applies only to mjbdrivingtuition.co.uk. We are not responsible for the privacy practices of external sites and encourage you to read their privacy policies when you visit them.
12. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will be updated whenever changes are made. We recommend checking this page periodically.
13. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact:
- Mike Beswick — MJB Driving Tuition
- Email: mike@mjbdrivingtuition.co.uk
- Phone: 07484 689716
- Website: www.mjbdrivingtuition.co.uk
- DVSA Approved ADI with 5+ Years Experience
- Modern Dual-Controlled Manual Car
- Structured Lesson Plans with Progress Tracking
- Pickup & Drop-off Across Darlington & DL Postcode Area
- Flexible Booking — Evenings & Weekends Available
- Pay As You Go or Block Booking Available
Who we are
Suggested text: Our website address is: https://mjbdrivingtuition.co.uk.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.